What's new

We’ve replaced the old Payouts dashboard with a brand new Transactions dashboard — packed with more detail to help you stay on top of your payments.

‍

👉 Where to find it: Click View transactions in the side menu.

‍

💡 What’s inside

‍

Here’s what you can see at a glance:

• ⚙️ Processing payouts -the payments we’re preparing to send, minus any failures or chargebacks, for each payout date.
• 💸 Paid out payouts - payments we’ve already sent, with full details of any deductions (like chargebacks or late direct debit failures).
• 🏦 Available balance - the funds ready to be paid out. Since we usually pay out within a couple of hours of receiving funds, this balance is often zero or negative (for example, due to chargebacks or late payments).

‍

🌟 Other improvements

• Better payouts over bank holidays! 🎉 We’ve upgraded how we handle payouts during these periods , so you’ll see fewer late payment failures for direct debit payments.

‍

‍